Terms of Service

These Terms of Service ("Terms") govern access to and use of the Erkavo website at erkavo.info and all associated pages and services operated by Erkavo ("we", "us", "our"), registered at Jl. Senopati No. 56, 12190 Jakarta, Indonesia.

By accessing or using the Erkavo website, you confirm that you have read, understood, and agreed to be bound by these Terms, together with our Privacy Policy and Cookie Policy. If you do not agree to these Terms, you must not use the website.

We reserve the right to update these Terms at any time. Revisions are identified by a revision number and the date of update at the top of this document. Your continued use of the website following any revision constitutes acceptance of the updated Terms.

The Erkavo website is intended for use by adults for informational and enquiry purposes. You agree to use the website only for lawful purposes and in a manner that does not infringe the rights of any third party or restrict the use and enjoyment of the website by others.

Prohibited uses include but are not limited to: transmitting unsolicited communications, attempting to gain unauthorised access to any part of the website or its underlying infrastructure, scraping or automated data extraction without prior written consent, and uploading or transmitting any content that is unlawful, harmful, or defamatory.

Erkavo reserves the right to restrict or terminate access to the website for any user who violates these Terms or whose use of the website is deemed harmful to Erkavo or other users.

Erkavo products are nutritional food-supplements registered with the applicable local regulatory authority under food-supplement classification. Products meet compositional and labelling requirements for nutritional supplement categories.

Ingredient profiles in Erkavo supplements are selected based on published nutritional research and undergo independent batch verification for quality and labelling accuracy. All product information on the Erkavo website is provided for general informational purposes and does not constitute nutritional advice tailored to individual requirements.

We recommend speaking with a qualified wellness or nutrition professional before introducing any supplement to your daily routine, particularly if you have specific dietary requirements. Erkavo does not provide individual nutritional assessments via the website or contact form.

Active ingredients are sourced from documented suppliers, with each batch accompanied by a certificate of composition. Sourcing prioritises suppliers whose facilities maintain food-grade processing standards.

All content on the Erkavo website — including text, images, graphics, design elements, batch documentation excerpts, and the Erkavo brand name — is the property of Erkavo or its licensors and is protected by applicable intellectual property law.

You may access and view website content for personal, non-commercial informational purposes. You may not reproduce, distribute, republish, modify, or commercially exploit any content from the Erkavo website without the prior written consent of Erkavo.

The Erkavo name, wordmark, and associated visual identity elements may not be used in any context that implies association, endorsement, or partnership without express written authorisation.

The Erkavo website and its content are provided on an "as is" and "as available" basis. Erkavo makes no warranties, express or implied, regarding the accuracy, completeness, or suitability of information on the website for any particular purpose.

To the fullest extent permitted by applicable law, Erkavo excludes all liability for any direct, indirect, incidental, special, or consequential loss or damage arising from your use of or reliance on the website or its content, including any decisions made on the basis of information found on the website.

Erkavo does not warrant that the website will be continuously available, free from errors, or free from viruses or other harmful components. Access to the website may be suspended temporarily without notice for maintenance, updates, or technical reasons.

Nothing in these Terms excludes or limits liability for fraud, personal injury caused by negligence, or any other liability that cannot be excluded under applicable Indonesian law.

The Erkavo website may contain links to third-party websites or services for reference purposes. These links are provided for convenience and do not constitute an endorsement of the linked website's content, products, or operator.

Erkavo has no control over the content, privacy practices, or availability of third-party websites. Access to any linked site is at your own risk, and we recommend reviewing the terms and privacy policies of any site you visit via a link from our website.

Information submitted via the Erkavo contact form is used solely to respond to your enquiry and is handled in accordance with our Privacy Policy. By submitting the contact form, you confirm that the information provided is accurate and that you have the right to provide it.

You agree not to submit content via the contact form that is unlawful, defamatory, harassing, or infringes the rights of any third party. Erkavo reserves the right to decline to respond to any submission at its discretion.

These Terms are governed by and construed in accordance with the laws of the Republic of Indonesia. Any disputes arising from or relating to these Terms or your use of the Erkavo website shall be subject to the exclusive jurisdiction of the competent courts of Jakarta, Indonesia.

If any provision of these Terms is found to be invalid or unenforceable under applicable law, the remaining provisions shall continue in full force and effect.

For any enquiries relating to these Terms of Service, contact: